@font-face{font-family:'HarmonyOS Sans SC';src:url('assets/HarmonyOS_Sans_SC_Regular.4e6868.woff2') format('woff2');font-weight:400;font-display:swap}
@font-face{font-family:'HarmonyOS Sans SC';src:url('assets/HarmonyOS_Sans_SC_Medium.5bc901.woff2') format('woff2');font-weight:500 800;font-display:swap}
@font-face{font-family:'Deuterium Sans';src:url('assets/geist-latin.woff2') format('woff2');font-weight:100 900;font-display:swap}
@font-face{font-family:'Deuterium Mono';src:url('assets/geist-mono-latin.woff2') format('woff2');font-weight:100 900;font-display:swap}
:root{--sans:'HarmonyOS Sans SC','Microsoft YaHei','PingFang SC',sans-serif;--brand-sans:'Deuterium Sans','Microsoft YaHei',sans-serif;--mono:'Deuterium Mono',Consolas,monospace;--paper:#f5f5f5;--ink:#111;--muted:#808080;--line:#d1d1d1;--accent:#e8e24b;font-family:var(--sans);font-size:14px;color:var(--ink);background:var(--paper);color-scheme:light}
*{box-sizing:border-box}body{margin:0}h1,h2,h3,p{margin:0}button,input,textarea,select{font:inherit}button,a{-webkit-tap-highlight-color:transparent}button{border:0;background:none;color:inherit;cursor:pointer}button:disabled{cursor:default}a{color:inherit;text-decoration:none}img{display:block;max-width:100%}svg{width:22px;height:22px;fill:none;stroke:currentColor;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round;flex:none}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible{outline:2px solid var(--accent);outline-offset:3px}[hidden]{display:none!important}::selection{background:#f6f2b7}.symbols{position:absolute;width:0;height:0;overflow:hidden}.skip{position:fixed;z-index:200;left:12px;top:12px;padding:12px;background:#fff;transform:translateY(-180%)}.skip:focus{transform:none}.wrap{width:calc(100% - 192px);max-width:1400px;margin:auto}
/* Reference homepage: 96px masthead, grey dual columns and horizontal question tabs. */
.header{height:96px;background:#fff;position:relative;isolation:isolate}.header:before{content:'';position:absolute;inset:0;z-index:-1;background:linear-gradient(90deg,#ffffffed,#ffffffdc),url('assets/scene-cafe.png') 50% 48%/cover;filter:grayscale(.7)}.header-inner{width:calc(100% - 192px);max-width:1400px;height:100%;margin:auto;display:flex;align-items:center;gap:24px}.brand{display:flex;align-items:center;gap:12px;white-space:nowrap}.brand img{height:64px;width:64px}.brand>span{font:650 22px var(--brand-sans);letter-spacing:-.7px}.brand b{font-weight:500}.brand small{display:block;margin-top:5px;font:7px var(--mono);letter-spacing:.7px}.header-title{border-left:1px solid #555;padding-left:17px}.header-title strong{display:block;font-size:25px;line-height:1.3;font-weight:700}.header-title small{display:block;text-align:center;font:700 8px var(--brand-sans);margin-top:2px}.header-actions{margin-left:auto;display:flex;gap:22px;align-items:center;white-space:nowrap}.header-actions a,.header-actions button{min-height:44px;font-size:14px;display:flex;align-items:center;gap:10px}.header-actions a:hover,.header-actions button:hover{color:var(--ink)}.official-link{color:#777}.user-button svg{height:28px;width:28px}.content{padding-top:38px;padding-bottom:22px}.login-status{display:flex;align-items:center;flex-wrap:wrap;min-height:26px;margin-bottom:20px;color:#888;font-size:12px}.login-status button{margin-left:auto;color:#45453b;font-size:12px;min-height:26px}.primary-grid,.secondary-grid{display:grid;grid-template-columns:45% minmax(0,1fr);column-gap:96px}.secondary-grid{margin-top:48px;align-items:start}.section-heading{display:flex;align-items:center;gap:12px;color:#808080;margin-bottom:16px}.section-heading:after{content:'';height:2px;background:#808080;flex:1}.section-heading:before{content:'';position:absolute;right:0;height:4px;width:7px;background:#808080}.section-heading{position:relative}.section-heading h2{font-size:16px;font-weight:400;white-space:nowrap}.hot-list{display:grid;gap:12px}.question-row{display:flex;align-items:center;min-width:0;width:100%;text-align:left;font-size:16px;line-height:1.5;gap:27px;padding:6px 45px 6px 36px;min-height:36px;background:#e6e6e6}.question-row:hover{color:var(--ink)}.question-row .question-symbol{width:12px;height:12px;flex:none;opacity:.75}.row-title{min-width:0;flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.question-row>svg{height:12px;width:7px;color:#aaa;stroke-width:1.3}.service-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(132px,1fr));row-gap:4px}.service-card{display:flex;flex-direction:column;align-items:center;text-align:center;gap:6px;padding:0 10px 16px;min-height:154px}.service-card img{width:112px;height:112px}.service-card strong{font-size:14px;font-weight:400;line-height:1.4}.service-card:hover{color:var(--ink)}.faq-tabs{display:flex;gap:12px;margin-bottom:16px;overflow:auto}.faq-tabs button{background:#e6e6e6;min-width:0;white-space:nowrap;font-size:15px;padding:8px 5px;flex:1;line-height:1.35;border:0}.faq-tabs button[aria-selected=true]{background:var(--accent);color:#fff}.faq-tabs button:hover{color:var(--ink)}.faq-tabs button[aria-selected=true]:hover{color:#fff}.faq-list{max-height:132px;overflow:auto;border-right:1px solid #ccc;scrollbar-width:thin;scrollbar-color:#333 transparent}.faq-list .question-row{background:none;padding:14px 16px 14px 0;min-height:56px;border-bottom:1px solid #e3e3e3;gap:0;font-size:15px}.faq-list .question-symbol{display:none}.faq-list .row-title{white-space:normal;line-height:1.55}.contact-banner{background:var(--accent);color:#fff;margin-top:0;position:relative;overflow:hidden}.contact-banner:before{content:'';position:absolute;inset:0;background:repeating-linear-gradient(35deg,transparent 0 26px,#ffffff27 27px 28px,transparent 29px 40px),repeating-linear-gradient(-55deg,transparent 0 40px,#ffffff20 41px 42px,transparent 43px 59px);pointer-events:none}.contact-banner>button{display:flex;position:relative;align-items:center;gap:10px;min-height:64px;width:100%;text-align:left;padding:8px 24px 8px 11px}.contact-icon{border:1px solid white;border-radius:50%;width:49px;height:49px;display:grid;place-items:center}.contact-icon svg{width:31px;height:31px;stroke-width:1.6}.contact-banner strong{display:block;font-size:16px;font-weight:700}.contact-banner small{display:block;font:500 6px var(--brand-sans);margin-top:3px}.contact-arrow{height:30px;width:30px;border:1px solid #fff;border-radius:50%;display:grid;place-items:center;font-size:22px;margin-left:auto}.contact-banner>button:hover{background:#ffffff14}.preview-line{font-size:10px;color:#aaa;padding:36px 0 0}.text-action{font-size:12px;color:#777;min-height:30px;padding:5px 0;display:inline-flex;align-items:center;gap:8px}.text-action:hover{color:var(--ink)}.text-action svg{width:14px;height:14px}.button{background:var(--accent);color:#fff;border:0;min-height:36px;min-width:150px;padding:9px 18px;display:inline-flex;justify-content:center;align-items:center;gap:10px;font-size:12px;text-align:center}.button:hover{background:#f2ed75}.button:disabled{background:#aaa;color:#fff}.button.outline{background:#e6e6e6;color:#555}.button svg{width:15px;height:15px}
/* Standalone ticket pages reproduce the source's stacked paper panel and compact fields. */
.standalone-main{padding:58px 24px 60px;min-height:calc(100vh - 96px);display:flex;align-items:flex-start;justify-content:center}.page-wrap{width:696px;max-width:100%;margin:0 auto}.breadcrumbs{font-size:11px;color:#aaa;display:flex;gap:8px;margin:0 0 18px}.breadcrumbs a{color:#777}.breadcrumbs a:hover{color:var(--ink)}.support-page{position:relative;background:#fff;box-shadow:0 0 20px #0002;isolation:isolate}.paper-page:before,.paper-page:after{content:'';position:absolute;inset:0;z-index:-1;background:#fafafa;box-shadow:0 0 17px #00000009;pointer-events:none}.paper-page:before{transform:rotate(-2.7deg) translateY(-2px)}.paper-page:after{transform:rotate(1.7deg)}.support-page .modal-head{background:#f7f7f7;min-height:45px;padding:14px 24px;display:flex;align-items:center;gap:8px}.support-page .modal-head:before{content:'';width:14px;height:18px;background:url('assets/service-question.svg') center/contain no-repeat;filter:brightness(.2)}.support-page .modal-head .eyebrow{display:none}.support-page .modal-head h1{font-size:13px;line-height:1.4;font-weight:400}.support-page .modal-body{padding:0 59px 20px}.ticket-notice-bar{background:#f8f7e4;margin:0 -59px 22px;padding:8px 25px;color:#646464;font-size:10px;display:flex;gap:4px;align-items:center;line-height:1.5;flex-wrap:wrap}.ticket-notice-bar button{color:var(--ink);font-size:10px;padding:0}.ticket-form .identity-fields{margin:0}.field{display:flex;flex-direction:column;gap:6px;font-size:11px;color:#555;margin-bottom:17px;font-weight:400;line-height:1.6}.field b{color:#ff4d4f;font-weight:400;margin-left:3px}.field input,.field textarea{font-size:12px;line-height:1.7;color:#333;background:#f6f6f6;border:0;border-radius:1px;min-height:32px;width:100%;padding:6px;resize:vertical}.field input[readonly]{color:#666}.field textarea{min-height:75px}.field small{font-size:10px;color:#888;line-height:1.5}.field .description-count{text-align:right;color:#939fa6;line-height:1.6}.radio-field{margin:0 0 17px;padding:0;border:0;min-width:0;font-size:11px;color:#555}.radio-field legend{padding:0;margin-bottom:8px;font-size:11px}.radio-field legend b{font-weight:400;color:#ff4d4f;margin-left:3px}.radio-field>div{display:flex;gap:10px 25px;flex-wrap:wrap}.radio-field label{display:inline-flex;align-items:center;gap:6px;cursor:pointer;line-height:1.6}.radio-field input{accent-color:var(--ink);width:12px;height:12px;margin:0}.upload-field{font-size:11px;color:#666;margin:14px 0 12px}.upload-field>div{display:flex;align-items:center;gap:8px;margin-top:7px;flex-wrap:wrap}.upload-field small{font-size:10px;color:#97a0a5}.attachment-label{display:inline-flex;align-items:center;justify-content:center;background:var(--accent);color:#fff;min-height:30px;padding:5px 18px;font-size:11px;cursor:pointer}.attachment-label:hover{background:#f2ed75}.attachment-input{position:absolute;opacity:0;width:1px;height:1px}.attachment-input:focus-visible+.upload-field .attachment-label{outline:2px solid #777;outline-offset:3px}.attachment-list{display:grid;gap:5px;font-size:10px;color:#666}.attachment-list>span{display:flex;justify-content:space-between;align-items:center;background:#f6f6f6;padding:5px 8px;overflow-wrap:anywhere}.attachment-list button{min-width:25px;min-height:25px;color:#888}.form-error{font-size:11px;color:#d34842;margin:10px 0;line-height:1.6}.draft-note{font-size:9px;color:#999;line-height:1.6;margin-top:6px}.ticket-form .modal-footer{border:0;display:flex;align-items:center;justify-content:center;position:relative;margin-top:28px;padding-top:0}.ticket-form .modal-footer>.text-action{position:absolute;left:0;bottom:0;font-size:10px}.ticket-form .modal-footer>.button{min-height:30px;padding:6px 20px;font-size:11px}.page-return{font-size:10px;color:#999;margin-top:25px;display:flex;justify-content:space-between;gap:10px;align-items:center}.page-return a{min-height:30px;display:flex;align-items:center}.page-return a:hover{color:var(--ink)}.page-return span{font:8px var(--brand-sans);letter-spacing:1px}
/* Login and ticket notices follow the two corresponding dialogs in the reference. */
dialog{border:0;padding:0;background:#fff;color:#111;width:min(480px,calc(100% - 32px));max-height:calc(100dvh - 32px);overflow:auto;box-shadow:0 5px 22px #0006;border-radius:0}dialog::backdrop{background:#0006}body:has(dialog[open]){overflow:hidden}.modal-close{position:absolute;right:18px;top:18px;width:32px;height:32px;display:grid;place-items:center;border-radius:50%;background:#ffffff12;color:inherit}.modal-close svg{height:22px;width:22px}.modal-close:hover{background:#ffffff30}.login-modal{border-radius:17px;width:min(480px,calc(100% - 32px))}.login-head{position:relative;height:72px;background:radial-gradient(#ffffff16 .7px,transparent 1px) 0 0/17px 12px,#070707;border-bottom:4px solid var(--accent);color:#fff;display:flex;justify-content:center;align-items:center}.login-brand{display:flex;align-items:center;gap:13px;font:650 21px var(--brand-sans)}.login-brand img{width:48px;height:48px}.login-modal .modal-body{padding:26px 30px 17px}.login-modal #modal-title{position:absolute;height:1px;width:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}.login-field{display:flex;align-items:center;gap:12px;height:48px;border:1px solid #ececec;border-radius:28px;padding:0 20px;color:#a3a3a3;margin-bottom:20px}.login-field svg{width:19px;height:19px;stroke-width:2.5}.login-field input{background:none;border:0;outline:0;min-width:0;width:100%;height:44px;font-size:15px;color:#555}.login-field input::placeholder{color:#aaa}.login-field button{border-left:1px solid #eee;padding:0 0 0 12px;color:var(--ink);font-size:12px;white-space:nowrap}.agreement{display:flex;align-items:flex-start;gap:8px;background:#f5f6fa;border-radius:5px;padding:11px 13px;font-size:12px;color:#666;line-height:1.7;margin-bottom:26px}.agreement input{appearance:none;margin:2px 0 0;border:1px solid #aaa;border-radius:50%;width:15px;height:15px;flex:none;background:none}.agreement input:checked{background:var(--accent);border-color:var(--ink);box-shadow:inset 0 0 0 3px #fff}.agreement a{color:var(--ink)}.login-submit{width:100%;border-radius:26px;font-size:17px;font-weight:700;min-height:48px}.login-mode-switch{display:block;min-height:40px;width:100%;text-align:center;color:#555;font-size:14px}.demo-login{display:block;width:100%;min-height:28px;color:#888;text-align:center;font-size:11px}.login-note{font-size:9px;text-align:center;color:#aaa;margin-top:6px;line-height:1.5}.notice-modal{width:min(460px,calc(100% - 32px));border-radius:0;box-shadow:0 4px 18px #0003}.notice-content{min-height:410px;padding:20px 18px 42px;position:relative}.notice-content h2{font-size:13px;font-weight:400;text-align:center;margin:0 0 15px}.notice-content p{font-size:12px;line-height:1.9}.notice-content .notice-preview{font-size:10px;color:#999;margin-top:12px}.notice-content>.button{position:absolute;bottom:12px;left:50%;transform:translateX(-50%);min-height:30px;padding:6px 20px;font-size:11px}.modal-head{position:relative;padding:20px 25px;background:#f7f7f7}.modal-head .eyebrow{display:none}.modal-head h2{font-size:15px;font-weight:500}.modal-body{padding:25px}.account-info .field{font-size:12px}.account-info .button{margin-top:15px}.modal-subtitle{font-size:12px;color:#888;line-height:1.8;margin:18px 0}
/* Google-style guided support keeps the same form surface and blue active controls. */
.support-page:has(.steps) .modal-body{padding:24px 40px 25px}.support-page:has(.steps) .ticket-notice-bar{margin-inline:-40px}.steps{display:flex;padding:0;margin:0 0 22px;list-style:none;gap:12px;border-bottom:1px solid #eee;padding-bottom:18px}.steps li{font-size:12px;color:#aaa;display:flex;align-items:center;gap:7px;flex:1;white-space:nowrap}.steps b{width:24px;height:24px;border:1px solid #ccc;border-radius:50%;font-size:11px;font-weight:400;display:grid;place-items:center;flex:none}.steps .active{color:#333}.steps .active b{border-color:var(--ink);background:var(--accent);color:#fff}.steps li:not(:last-child):after{content:'';background:#ddd;flex:1;height:1px;margin-left:3px}.step-title{font-size:15px;font-weight:400;margin:0 0 12px}.choice-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px 25px}.choice{display:flex;align-items:center;text-align:left;gap:7px;font-size:12px;padding:8px 0;min-height:32px}.choice>svg{display:none}.choice:before{content:'';width:12px;height:12px;border:1px solid #bbb;border-radius:50%;flex:none}.choice.selected:before{border-color:var(--ink);background:var(--accent);box-shadow:inset 0 0 0 3px #fff}.choice:hover{color:var(--ink)}.subchoices{display:flex;flex-wrap:wrap;gap:8px 20px;margin:18px 0}.subchoices button{font-size:11px;min-height:32px;display:flex;align-items:center;gap:7px;padding:5px 0}.subchoices button:before{content:'';width:12px;height:12px;border:1px solid #bbb;border-radius:50%}.subchoices button.selected:before{border-color:var(--ink);background:var(--accent);box-shadow:inset 0 0 0 3px #fff}.modal-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:20px;margin-top:22px;border-top:1px solid #eee;flex-wrap:wrap}.modal-footer small{font-size:10px;color:#999}.recommendation{padding:12px 15px;background:#f6f6f6;margin-top:18px}.recommendation h3{font-size:12px;font-weight:400;margin-bottom:8px}.recommendation ol{padding-left:18px;margin:0;font-size:11px;color:#777;line-height:1.9}.support-page:has(.steps) .question-row{font-size:12px;padding:10px 12px;gap:10px;min-height:40px}.support-page:has(.steps) .question-row+.question-row{margin-top:8px}
/* The source article layout is a bordered list sidebar and a white reading panel. */
.standalone-main:has(.article-layout){padding:0 7% 40px}.article-layout{width:100%;max-width:1400px;display:grid;grid-template-columns:256px minmax(0,1fr);gap:64px}.article-layout .breadcrumbs,.article-layout .page-return{display:none}.article-sidebar{border-inline:1px solid #d1d1d1;min-width:0;min-height:650px;padding-bottom:40px}.article-sidebar>a{display:flex;align-items:center;gap:17px;padding:22px 30px;border-bottom:1px solid #d1d1d1;min-height:68px;font-size:15px}.article-sidebar>a>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.article-sidebar img{width:12px;height:12px;flex:none}.article-sidebar>a.selected{background:var(--accent);color:#fff}.article-sidebar>a.selected img{filter:brightness(0) invert(1)}.article-sidebar .article-back{color:#aaa;justify-content:center;font-size:17px;min-height:80px;border-bottom:0}.article-sidebar>a:hover{color:var(--ink)}.article-sidebar>a.selected:hover{color:#fff}.article-page{box-shadow:none;background:transparent;padding-top:48px}.article-page .modal-head{padding:10px 0 25px;background:none;display:block}.article-page .modal-head:before{display:none}.article-page .modal-head h1{font-size:25px;line-height:1.5;color:#606060}.article-page .modal-body{padding:22px 32px;background:#fff}.article-meta{font-size:10px;color:#aaa;display:flex;gap:16px;margin-bottom:20px}.article-content{font-size:17px;line-height:1.9}.article-content h3{font-weight:400;font-size:17px;margin:23px 0 8px}.article-content ol{padding-left:22px;margin:0}.article-content p{margin-bottom:16px}.article-feedback{display:flex;align-items:center;justify-content:space-between;gap:15px;font-size:12px;color:#999;border-top:1px solid #eee;margin-top:30px;padding-top:20px}.article-feedback button{font-size:12px;color:var(--ink);padding:10px}.article-page>.modal-body>.text-action{color:var(--ink);margin-top:15px}
/* Record and receipt pages use the same paper frame, typography and actions. */
.support-page:has(.receipt) .modal-body,.support-page:has(.ticket-list) .modal-body,.support-page:has(.details-list) .modal-body,.support-page:has(.empty) .modal-body{padding:25px 40px 30px}.receipt{text-align:center;font-size:12px}.success-icon{display:flex;justify-content:center;color:var(--ink);margin:20px 0}.success-icon svg{width:35px;height:35px}.receipt h3{font-size:18px;font-weight:400;margin:0 0 15px}.receipt>p{color:#999;line-height:1.9}.receipt-number{font:13px var(--brand-sans);padding:15px;background:#f6f6f6;margin:22px 0}.receipt-details{text-align:left;line-height:1.9;color:#888;font-size:11px}.ticket-list{display:grid;gap:8px}.saved-ticket{display:flex;width:100%;justify-content:space-between;gap:12px;text-align:left;padding:12px;background:#f6f6f6;align-items:center}.saved-ticket strong{display:block;font-size:13px;font-weight:400;margin:9px 0}.saved-ticket small{font-size:10px;color:#999}.status-badge{color:var(--ink);font-size:10px;white-space:nowrap}.details-list{display:grid;grid-template-columns:75px 1fr;gap:14px;font-size:12px;line-height:1.8}.details-list dt{color:#999}.details-list dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.empty{padding:35px 15px;text-align:center;color:#999;font-size:12px;line-height:1.9}.empty>svg{width:40px;height:40px;color:#bbb;margin-bottom:12px}.empty h3{font-size:16px;color:#555;font-weight:400;margin-bottom:12px}.empty .button{margin-top:20px}#toast{position:fixed;bottom:25px;left:50%;transform:translateX(-50%);max-width:calc(100% - 30px);background:#333;color:#fff;font-size:12px;padding:12px 20px;box-shadow:0 3px 15px #0003;opacity:0;pointer-events:none;z-index:100}#toast.visible{opacity:1}
@media(max-width:1200px){.wrap,.header-inner{width:calc(100% - 96px)}.primary-grid,.secondary-grid{column-gap:64px}.question-row{padding-inline:25px;font-size:15px;gap:20px}.header-actions{gap:15px}.brand>span{font-size:18px}.header-title strong{font-size:23px}.article-layout{gap:40px;grid-template-columns:220px minmax(0,1fr)}}
@media(max-width:900px){.header-actions .official-link{display:none}.wrap,.header-inner{width:calc(100% - 56px)}.header-inner{gap:15px}.brand img{width:48px;height:48px}.brand>span{display:none}.primary-grid,.secondary-grid{column-gap:35px}.question-row{padding-inline:16px;gap:15px;font-size:14px}.service-grid{grid-template-columns:repeat(3,1fr)}.service-card{padding-inline:5px;min-height:132px}.service-card img{width:90px;height:90px}.service-card strong{font-size:13px}.faq-tabs{gap:5px}.faq-tabs button{font-size:12px}.article-layout{grid-template-columns:190px minmax(0,1fr);gap:25px}.article-sidebar>a{padding:18px 15px;font-size:13px}.article-page .modal-head h1{font-size:22px}.article-page .modal-body{padding:22px}.article-content{font-size:15px}.article-content h3{font-size:15px}}
@media(max-width:700px){.header{height:80px}.header-inner{gap:14px}.header-title{padding-left:13px}.header-title strong{font-size:21px}.header-title small{font-size:7px}.header-actions{gap:12px}.header-actions a,.header-actions button{font-size:12px;gap:6px}.user-button svg{width:23px;height:23px}.header-actions>[data-action=history]{display:none}.content{padding-top:23px}.login-status{font-size:10px;margin-bottom:20px}.login-status button{display:none}.primary-grid,.secondary-grid{display:flex;flex-direction:column;gap:28px}.primary-grid .hot-section{order:0}.primary-grid .services-section{order:1}.hot-list{gap:10px}.question-row{min-height:44px;padding:11px 17px;font-size:13px;gap:17px}.section-heading h2{font-size:16px}.section-heading{margin-bottom:14px}.service-grid{grid-template-columns:repeat(3,1fr)}.service-card{padding:0 4px 12px;min-height:121px;gap:6px}.service-card img{width:88px;height:88px}.service-card strong{font-size:13px}.secondary-grid{margin-top:27px;gap:30px}.faq-tabs{gap:5px}.faq-tabs button{font-size:12px;min-height:38px;padding:8px 5px}.faq-list{max-height:175px}.faq-list .question-row{font-size:13px;min-height:55px}.contact-banner{width:100%}.contact-banner>button{min-height:64px}.preview-line{font-size:9px;padding-top:23px}.standalone-main{padding:25px 22px 42px;min-height:calc(100vh - 80px)}.page-wrap{width:100%}.breadcrumbs{font-size:10px;margin-bottom:17px}.paper-page:before{transform:rotate(-1.4deg)}.paper-page:after{transform:rotate(.9deg)}.support-page .modal-head{padding:13px 18px;min-height:44px}.support-page .modal-head h1{font-size:13px}.support-page .modal-body{padding:0 24px 22px}.ticket-notice-bar{margin-inline:-24px;padding:10px 18px;font-size:10px;line-height:1.7}.field,.radio-field{font-size:12px;margin-bottom:18px}.radio-field legend{font-size:12px}.radio-field label{min-height:30px}.radio-field input{width:14px;height:14px}.radio-field>div{gap:4px 15px}.field input,.field textarea{font-size:16px;min-height:40px;padding:8px}.field textarea{min-height:116px}.field small{font-size:10px}.ticket-form .modal-footer{margin-top:25px}.ticket-form .modal-footer>.button{min-height:40px;font-size:13px;min-width:135px}.ticket-form .modal-footer>.text-action{position:static;font-size:11px}.ticket-form .modal-footer{justify-content:space-between}.attachment-label{min-height:38px;font-size:12px}.upload-field{font-size:12px}.page-return span{display:none}.login-modal .modal-body{padding:25px 23px 17px}.login-field{padding-inline:17px}.login-field input{font-size:16px}.agreement{font-size:11px}.login-brand{font-size:19px}.notice-content{min-height:360px;padding:22px 20px 60px}.notice-content>.button{min-height:40px}.support-page:has(.steps) .modal-body{padding:22px 24px 26px}.support-page:has(.steps) .ticket-notice-bar{margin-inline:-24px}.steps{gap:7px}.steps li{font-size:10px;gap:4px}.steps b{width:22px;height:22px;font-size:10px}.steps li:not(:last-child):after{margin-left:0}.choice-grid{gap:7px 16px}.choice{font-size:12px;min-height:40px}.subchoices button{font-size:12px;min-height:40px}.modal-footer>.button{min-width:130px}.modal-footer small{width:100%}.modal-footer .text-action{font-size:11px}.modal-footer>div{display:flex;flex-wrap:wrap;gap:8px}.support-page:has(.steps) .question-row{padding:12px;font-size:12px}.support-page:has(.steps) .question-row .row-title{white-space:normal}.standalone-main:has(.article-layout){padding:22px}.article-layout{display:flex;flex-direction:column;gap:16px}.article-sidebar{min-height:0;border:0;padding-bottom:0;display:flex;overflow:auto;gap:5px}.article-sidebar>a{min-width:150px;max-width:150px;padding:12px;min-height:40px;font-size:11px;border:0;background:#e6e6e6;gap:6px}.article-sidebar .article-back{display:none}.article-page{padding-top:0}.article-page .modal-head{padding:5px 0 17px}.article-page .modal-head h1{font-size:19px}.article-page .modal-body{padding:23px 20px}.article-content{font-size:15px}.article-feedback{flex-wrap:wrap}.support-page:has(.receipt) .modal-body,.support-page:has(.ticket-list) .modal-body,.support-page:has(.details-list) .modal-body,.support-page:has(.empty) .modal-body{padding:25px}.details-list{grid-template-columns:65px 1fr;font-size:11px}.receipt-number{font-size:11px}.footer-signal{gap:12px!important;font-size:7px!important;letter-spacing:.8px!important}.footer-signal>span:nth-last-child(3){display:none}.footer-stripes{width:38px!important}}
.support-page .modal-body{background:#fff;position:relative}.field input:focus-visible,.field textarea:focus-visible{outline:0;box-shadow:0 0 0 1px var(--accent)}.login-field:focus-within{border-color:var(--ink)}
body[data-page]:not([data-page=article]) .header{height:69px;background:#fff}body[data-page]:not([data-page=article]) .header:before{display:none}body[data-page]:not([data-page=article]) .brand img{height:45px;width:45px}body[data-page]:not([data-page=article]) .brand>span{font-size:17px}body[data-page]:not([data-page=article]) .header-title strong{font-size:21px}body[data-page]:not([data-page=article]) .header-title small{font-size:7px}body[data-page]:not([data-page=article]) .standalone-main{min-height:calc(100vh - 69px);padding-block:45px;align-items:center}
@media(max-width:700px){body[data-page]:not([data-page=article]) .standalone-main{padding-block:25px;align-items:flex-start}}
/* Shared proportions and motion: keep the reference structure readable at normal zoom. */
:root{--gutter:clamp(24px,4vw,80px);--ease:cubic-bezier(.22,.68,0,1.05);--field-pad:40px}
.wrap,.header-inner{width:calc(100% - var(--gutter)*2);max-width:1800px}
body:not([data-page]) #main{min-height:calc(100svh - 48px)}
.content{min-height:calc(100svh - 48px);padding-top:40px;padding-bottom:32px;display:flex;flex-direction:column}
.login-status{font-size:13px;min-height:38px;margin-bottom:28px;color:#777}.login-status button{font-size:13px;min-height:38px}
.primary-grid,.secondary-grid{grid-template-columns:1fr 1fr;column-gap:clamp(40px,6vw,96px)}
.section-heading{margin-bottom:24px;gap:16px}.section-heading h2{font-size:19px;font-weight:500;color:#555}.section-heading:after{height:1px;background:#aaa}.section-heading:before{background:#8b8b8b}
.hot-list{gap:12px}.question-row{min-height:55px;padding:15px 22px;font-size:15px;gap:20px;background:#eaeaea}
.question-row>svg{width:10px;height:16px;color:#888}.question-row:hover{color:#222;background:#e2e2e2}.question-row:hover>svg{transform:translateX(3px)}
.service-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px 20px}.service-card{min-height:190px;padding:2px 10px 18px;gap:13px}.service-card img{width:132px;height:132px}.service-card strong{font-size:16px}.service-card:hover{color:#222}.service-card:hover img{transform:translateY(-4px);box-shadow:0 8px 18px #00000009}
.secondary-grid{margin-top:52px;margin-bottom:26px}.faq-tabs{gap:10px;margin-bottom:14px}.faq-tabs button{font-size:14px;min-height:44px;padding:10px 6px}.faq-tabs button[aria-selected=true],.faq-tabs button[aria-selected=true]:hover{color:#262626;font-weight:500}.faq-tabs button:not([aria-selected=true]):hover{color:#222;background:#dedede}.faq-list{max-height:228px;min-height:168px;padding-right:10px}.faq-list .question-row{min-height:57px;padding:15px 14px 15px 0;font-size:14px}.faq-list .question-row:hover{background:transparent}
.contact-banner{color:#262626;margin-top:0}.contact-banner>button{min-height:92px;padding:18px 24px;gap:16px}.contact-icon{border-color:#393930;width:52px;height:52px}.contact-arrow{border-color:#393930}.contact-banner strong{font-size:21px;font-weight:500}.contact-banner small{font-size:8px;letter-spacing:.25px;margin-top:7px}.contact-banner:before{opacity:.7}.contact-banner>button:hover{background:#ffffff25}.contact-banner>button:hover .contact-arrow{transform:translateX(4px)}.preview-line{margin-top:auto;padding-top:20px;color:#929292;font-size:11px}
.button,.attachment-label{background:var(--accent);color:#262626;font-weight:500;min-height:44px;padding:12px 24px;font-size:14px}.button:hover,.attachment-label:hover{color:#222}.button:disabled{background:#e4e4e4;color:#929292}.button:active:not(:disabled),.attachment-label:active{transform:translateY(1px)}.text-action{font-size:13px;min-height:40px}.text-action:hover{color:#222}
.header-actions a:hover,.header-actions button:hover,.login-status button:hover,.agreement a:hover,.article-feedback button:hover{color:#333;text-decoration:underline;text-decoration-color:var(--accent);text-decoration-thickness:3px;text-underline-offset:5px}
.steps .active b,.article-sidebar>a.selected,.article-sidebar>a.selected:hover{color:#222}.article-sidebar>a.selected img{filter:brightness(.3)}.article-sidebar>a.selected{font-weight:500}.article-sidebar>a:hover{color:#222;background:#ececec}.article-sidebar>a.selected:hover{background:var(--accent)}
.page-wrap{width:min(980px,100%)}body[data-page]:not([data-page=article]) .standalone-main{padding:48px var(--gutter) 58px;align-items:flex-start;min-height:calc(100svh - 69px)}
.breadcrumbs{font-size:12px;color:#888;gap:12px;margin-bottom:24px;min-height:22px}.support-page{box-shadow:0 8px 28px #0000000a;border:1px solid #e1e1e1}.paper-page:before{transform:rotate(-.65deg) translateY(2px);background:#fcfcfc}.paper-page:after{transform:rotate(.45deg) translateY(4px);background:#fafafa}.support-page .modal-head{min-height:82px;padding:26px var(--field-pad);gap:12px;background:#fafafa;border-bottom:1px solid #ededed}.support-page .modal-head h1{font-size:24px;font-weight:500;line-height:1.5}.support-page .modal-head:before{width:18px;height:22px;opacity:.75}.support-page .modal-body{padding:0 var(--field-pad) 32px}
.ticket-notice-bar{font-size:12px;line-height:1.75;margin:0 calc(-1*var(--field-pad)) 30px;padding:13px var(--field-pad);gap:8px;background:#f8f7e9;color:#737266}.ticket-notice-bar button{font-size:12px;color:#4b4b3e;text-decoration:underline;text-underline-offset:3px}
.ticket-form .identity-fields{display:grid;grid-template-columns:1.2fr 1fr;column-gap:24px;margin-bottom:0}.identity-fields>.field:first-child{grid-column:1/-1}.field{font-size:14px;gap:10px;margin-bottom:24px;line-height:1.6;color:#444}.field input,.field textarea{font-size:15px;line-height:1.65;min-height:46px;padding:11px 14px;background:#f6f6f6;border:1px solid transparent;border-radius:3px}.field input[readonly]{background:#f3f3f3;color:#777}.field textarea{min-height:154px}.field small{font-size:11px}.field .description-count{font-size:11px;color:#909090}.field input:focus-visible,.field textarea:focus-visible{box-shadow:none;border-color:#aaa;background:#fff}.field input[readonly]:focus-visible{background:#f3f3f3;border-color:#c7c7c7}
.radio-field{font-size:14px;margin-bottom:27px;color:#555}.radio-field legend{font-size:14px;margin-bottom:9px}.radio-field>div{gap:6px 26px}.radio-field label{min-height:38px;gap:8px}.radio-field input{width:16px;height:16px;accent-color:#b9b32d}.radio-field label:hover{color:#111}
.upload-field{font-size:14px;margin:20px 0 16px}.upload-field>div{gap:14px;margin-top:12px}.upload-field small{font-size:12px;color:#8d8d8d}.attachment-list{font-size:12px;gap:8px}.attachment-list>span{padding:8px 12px}.attachment-list button{min-width:32px;min-height:32px}.draft-note{font-size:11px;line-height:1.8;margin-top:10px;color:#939393}.form-error{font-size:13px;line-height:1.7}.ticket-form .modal-footer{padding-top:24px;margin-top:28px;border-top:1px solid #ececec;justify-content:space-between}.ticket-form .modal-footer>.text-action{position:static;font-size:13px}.ticket-form .modal-footer>.button{min-height:44px;min-width:160px;font-size:14px;padding:12px 28px}.page-return{font-size:12px;margin-top:28px}.page-return span{font-size:9px}
.support-page:has(.steps) .modal-body{padding:30px var(--field-pad) 32px}.support-page:has(.steps) .ticket-notice-bar{margin-inline:calc(-1*var(--field-pad))}.steps{gap:18px;padding-bottom:28px;margin-bottom:30px}.steps li{font-size:14px;gap:10px}.steps b{width:29px;height:29px;font-size:12px}.step-title{font-size:22px;font-weight:500;margin-bottom:12px}.modal-subtitle{font-size:14px;margin:16px 0 24px;line-height:1.9;color:#858585}.choice-grid{gap:12px 30px}.choice{min-height:52px;font-size:15px;padding:10px 14px;border:1px solid #eee;border-radius:3px;gap:10px}.choice:before{width:15px;height:15px}.choice.selected{background:#faf9ee;border-color:#d8d3a4}.choice:hover{color:#222;background:#f7f7f7}.subchoices{margin-top:25px;gap:10px 22px}.subchoices button{min-height:44px;font-size:14px;gap:9px;padding:8px 4px}.subchoices button:before{width:15px;height:15px}.subchoices button.selected{font-weight:500}.modal-footer{padding-top:25px;margin-top:30px;gap:16px}.modal-footer small{font-size:12px;line-height:1.8}.recommendation{padding:21px 24px;margin-top:24px;border-left:2px solid #dfdba8}.recommendation h3{font-size:14px;font-weight:500;margin-bottom:10px}.recommendation ol{font-size:13px;line-height:2}.support-page:has(.steps) .question-row{min-height:52px;padding:14px 18px;font-size:14px}.support-page:has(.steps) .question-row+.question-row{margin-top:10px}
.standalone-main:has(.article-layout){padding:0 var(--gutter) 48px}.article-layout{width:100%;max-width:1800px;grid-template-columns:270px minmax(0,1fr);gap:48px}.article-page{padding-top:38px;border:0;box-shadow:none}.article-page .modal-head{min-height:0;padding:14px 0 25px;border:0;background:none}.article-page .modal-head h1{font-size:26px;font-weight:500;color:#454545}.article-page .modal-body{padding:30px 40px 36px;border:1px solid #e9e9e9;min-height:480px}.article-content{max-width:900px;font-size:16px;line-height:2}.article-content h3{font-size:18px;font-weight:500}.article-meta{font-size:12px;margin-bottom:28px;color:#929292}.article-feedback{font-size:13px;padding-top:24px}.article-feedback button{font-size:13px}.article-page>.modal-body>.text-action{font-size:13px}.article-sidebar{padding-bottom:24px}.article-sidebar>a{font-size:14px;min-height:62px;padding:18px 23px}.article-sidebar .article-back{font-size:15px;min-height:82px}
.notice-modal{width:min(510px,calc(100% - 32px));border-radius:5px}.notice-content{min-height:0;padding:28px 30px 25px}.notice-content h2{font-size:18px;font-weight:500;margin-bottom:22px}.notice-content p{font-size:14px;line-height:1.95;color:#555}.notice-content .notice-preview{font-size:12px;margin-top:16px}.notice-content>.button{position:static;transform:none;display:flex;min-height:44px;font-size:14px;margin:27px auto 0}.notice-content>.button:active{transform:translateY(1px)}.login-note{font-size:11px;margin-top:9px}.demo-login{font-size:12px;min-height:34px}.login-field button{color:#555}.agreement a{color:#444;text-decoration:underline;text-decoration-color:#bbb;text-underline-offset:3px}.login-submit{font-size:16px;min-height:48px}.login-field:focus-within{border-color:#aaa}
.support-page:has(.receipt) .modal-body,.support-page:has(.ticket-list) .modal-body,.support-page:has(.details-list) .modal-body,.support-page:has(.empty) .modal-body{padding:32px var(--field-pad) 38px}.receipt{font-size:14px;padding:10px 0}.receipt h3{font-size:24px;font-weight:500}.receipt>p{font-size:14px;color:#777}.receipt-number{font-size:16px;padding:20px;margin:27px 0}.receipt-details{font-size:14px;line-height:2}.success-icon{color:#777538;margin:15px 0 24px}.ticket-list{gap:12px}.saved-ticket{padding:20px}.saved-ticket strong{font-size:16px}.saved-ticket small{font-size:12px}.status-badge{font-size:12px;background:#f0eecb;padding:6px 10px}.details-list{font-size:14px;grid-template-columns:95px 1fr;gap:20px}.empty{font-size:14px;padding:42px 15px}.empty h3{font-size:21px;font-weight:500}
/* Short, interruptible transitions; reduced-motion is handled for CSS and JS. */
button,a,.attachment-label,.field input,.field textarea,.login-field{transition:background-color 160ms ease,color 160ms ease,border-color 160ms ease,box-shadow 160ms ease,transform 160ms ease}
.service-card img,.question-row>svg,.contact-arrow{transition:transform 200ms var(--ease),box-shadow 200ms ease}.radio-field label,.choice:before,.subchoices button:before{transition:background-color 150ms ease,border-color 150ms ease,box-shadow 150ms ease,color 150ms ease}
@keyframes content-enter{from{opacity:0;transform:translateY(9px)}to{opacity:1;transform:translateY(0)}}
@keyframes dialog-enter{from{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:translateY(0) scale(1)}}
@keyframes backdrop-enter{from{background:#0000}to{background:#0006}}
body:not([data-page]) .primary-grid{animation:content-enter 260ms ease both}.secondary-grid{animation:content-enter 260ms 50ms ease both}dialog[open]{animation:dialog-enter 190ms ease both}dialog[open]::backdrop{animation:backdrop-enter 190ms ease both}
#toast{transition:opacity 170ms ease,translate 170ms ease;translate:0 7px}#toast.visible{translate:0 0}
@media(min-width:1800px){.service-card{min-height:208px}.service-card img{width:144px;height:144px}.question-row{min-height:60px}.content{padding-top:46px}.secondary-grid{margin-top:64px}}
@media(max-width:1000px){:root{--gutter:32px;--field-pad:30px}.primary-grid,.secondary-grid{column-gap:35px}.service-card{min-height:175px}.service-card img{width:116px;height:116px}.service-card strong{font-size:14px}.question-row{font-size:14px;padding-inline:17px;gap:15px}.faq-tabs{gap:5px}.faq-tabs button{font-size:12px}.contact-banner>button{padding:17px;gap:12px}.contact-banner small{font-size:7px}.article-layout{grid-template-columns:210px minmax(0,1fr);gap:30px}.article-sidebar>a{padding-inline:17px;font-size:13px}.article-page .modal-body{padding:26px}.article-page .modal-head h1{font-size:23px}}
@media(max-width:700px){:root{--gutter:22px;--field-pad:23px}.header-inner{gap:12px}.wrap,.header-inner{width:calc(100% - var(--gutter)*2)}.content{min-height:calc(100svh - 32px);padding-top:25px;padding-bottom:25px}.login-status{font-size:11px;margin-bottom:24px}.primary-grid,.secondary-grid{gap:30px}.section-heading{margin-bottom:20px}.section-heading h2{font-size:18px}.hot-list{gap:10px}.question-row{font-size:13px;min-height:48px;padding:12px 15px}.service-grid{gap:10px}.service-card{min-height:145px;padding-inline:0;gap:10px}.service-card img{width:104px;height:104px}.service-card strong{font-size:13px}.secondary-grid{margin-top:34px;margin-bottom:15px}.faq-tabs button{font-size:12px;min-height:42px}.faq-list{max-height:226px;min-height:168px}.faq-list .question-row{font-size:13px}.contact-banner>button{min-height:86px;padding:16px}.contact-banner strong{font-size:19px}.contact-banner small{font-size:6px;letter-spacing:0}.contact-icon{width:45px;height:45px}.preview-line{font-size:10px;padding-top:22px}
body[data-page]:not([data-page=article]) .standalone-main{padding:27px var(--gutter) 40px}.breadcrumbs{font-size:11px;margin-bottom:20px}.support-page .modal-head{min-height:70px;padding:20px var(--field-pad);gap:10px}.support-page .modal-head h1{font-size:20px}.support-page .modal-head:before{width:15px;height:19px}.support-page .modal-body{padding:0 var(--field-pad) 28px}.ticket-notice-bar{font-size:11px;padding:12px var(--field-pad);margin-bottom:24px}.ticket-notice-bar button{font-size:11px}.ticket-form .identity-fields{display:block}.field{font-size:13px;margin-bottom:22px;gap:9px}.field input,.field textarea{font-size:16px;min-height:46px;padding:10px 12px}.field textarea{min-height:150px}.radio-field{font-size:13px;margin-bottom:23px}.radio-field legend{font-size:13px}.radio-field>div{gap:3px 18px}.radio-field input{width:15px;height:15px}.radio-field label{min-height:38px}.upload-field{font-size:13px}.upload-field small{font-size:11px}.attachment-label{font-size:13px;min-height:42px;padding:10px 18px}.draft-note{font-size:10px}.ticket-form .modal-footer>.button{min-width:130px}.ticket-form .modal-footer>.text-action{font-size:12px}.page-return{font-size:11px}.support-page:has(.steps) .modal-body{padding:25px var(--field-pad) 28px}.steps{gap:6px;padding-bottom:23px;margin-bottom:25px}.steps li{font-size:11px;gap:5px}.steps b{width:24px;height:24px;font-size:11px}.step-title{font-size:20px;line-height:1.6}.modal-subtitle{font-size:13px}.choice-grid{gap:10px}.choice{font-size:13px;min-height:50px;padding:10px;gap:7px}.choice:before{width:14px;height:14px}.subchoices{gap:8px 15px}.subchoices button{font-size:12px;min-height:40px}.modal-footer{gap:13px}.modal-footer small{font-size:11px}.recommendation{padding:17px}.recommendation h3{font-size:13px}.recommendation ol{font-size:12px}.support-page:has(.steps) .question-row{font-size:13px;padding:12px 13px}.button{font-size:13px;min-height:44px;min-width:130px;padding:11px 18px}
.standalone-main:has(.article-layout){padding:24px var(--gutter) 40px}.article-layout{gap:23px}.article-page{padding-top:0}.article-page .modal-head{padding:0 0 22px;min-height:0}.article-page .modal-head h1{font-size:21px}.article-page .modal-body{padding:25px 22px;min-height:0}.article-content{font-size:15px}.article-content h3{font-size:17px}.article-meta{font-size:11px;gap:10px}.article-sidebar>a{font-size:12px;min-height:44px;padding:12px}.article-feedback{font-size:12px}.notice-content{padding:26px}.notice-content h2{font-size:18px}.notice-content p{font-size:13px}.notice-content .notice-preview{font-size:11px}.receipt h3{font-size:22px}.receipt-number{font-size:13px}.receipt-details{font-size:12px}.saved-ticket{padding:16px}.saved-ticket strong{font-size:14px}.saved-ticket small{font-size:10px}.status-badge{font-size:10px}.details-list{font-size:12px;grid-template-columns:68px 1fr;gap:17px}}
.auth-switch{display:flex;align-items:center;justify-content:center;gap:4px;min-height:38px;font-size:13px;color:#888;margin:4px 0}.auth-switch button{color:#333;font-weight:500;min-height:38px;padding:5px 4px;text-decoration:underline;text-decoration-color:var(--accent);text-decoration-thickness:3px;text-underline-offset:5px}.auth-switch button:hover{background:#f9f8e9}.register-heading{text-align:center;font-size:20px;font-weight:500;margin:0 0 24px}.register-modal .login-field{margin-bottom:16px}.register-modal .agreement{margin-top:20px;margin-bottom:20px}.register-modal .login-note{line-height:1.8;margin-top:9px}
.article-content .article-inline-link{color:#444;text-decoration:underline;text-decoration-color:var(--accent);text-decoration-thickness:3px;text-underline-offset:5px}.article-content .article-inline-link:hover{color:#111}.attachment-guidance{font-size:12px;color:#858585;line-height:1.8;margin:18px 0}.ticket-form input:disabled,.ticket-form textarea:disabled{opacity:.7;cursor:default}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}